Online customers at Jubise Casino, an online casino powered by SoftSwiss, were taken by surprise when they were informed that the casino had closed down and had moved all their accounts and info to TTR Casino, without their consent.
Customers’ info was transferred to TTR, a Russian language online casino, without any warning or consent which is in total contrast with industry standards. Although members were informed about the closure of the online casino, it still appears to be up and running.
The Gambling Portal Webmasters Association (GPWA) revealed that the online casino forwarded customers at Jubise Online Casino a badly written notification of the change which was only received by them after the changes had been made and which reads as follows:
“Hello dear player! We want to inform you that your account was transfered to ttr.casino. It is new brand, which are compeltely awesome and boost our operation on completely new level.
More than this, you will be able to get First Deposit Bonus at TTR casino again.
Your login details are same for TTR casino, all balances are also transferred. Just login in your account and enjoy brand new casino!
Thank you very much”
Jubise Online Casino notification
Any professional casino would notify players and affiliates in advance and get their consent before moving their info and the procedure taken by Jubise Casino is definitely not a professional way to conduct business.