The European Gaming and Betting Association (EGBA) launched a new set of operator behavior standards that will see online casino players better protected overall. The new standards – around 170 in total – will compel online casinos who are members of EGBA to take steps to combat juvenile and problem gambling, and to deliver prompt, accurate payouts and better service.
Casinos will also undergo a yearly review by eCOGRA to make sure that they are keeping up with their obligations to stick to these standards.
“These standards are a sign of our commitment to an exemplary level of corporate and social responsibility,” said Norbert Teufelberger, Chairman for the EGBA. “They could serve as a basis for reflection at a time when governments and regulators across Europe are trying to find ways to best protect consumers in the online gaming and betting environment.”